Video Surveillance Systems Operation Policy
1. Purpose and scope
1.1. This policy describes the terms of installation and operation of the video surveillance system through closed circuit television cameras (CCTV), of the company ” GLOBAL FOODS LTD “. seated at Christou Damianou 3, P.O. 13672, in the Municipality of Acharnes, Attica.
It also sets out the security measures taken to protect the personal data of physical entities recorded by the company’s closed-circuit cameras.
For reasons of transparency, this policy is also available on the company’s website at www.globalfoods.gr.
1.2. The installation of video surveillance systems in the company’s facilities provide the ability to receive and transmit images to monitors and/or recording machines.
1.3. The purpose of the system is the safety and protection of the company’s staff, customers, visitors, goods, vehicles and other assets.
2. Obligations of the Processor
2.1. As the Processor, the company ” GLOBAL FOODS MON LTD “, has all the obligations deriving from GDPR 2016/679, Law 4624/2019 and the Guidelines of the Personal Data Protection Authority (DPA).
2.2. It undertakes the obligation to satisfy the information rights of the data subjects, (posting a special information sign with reference to the law, the contact details of the person in charge, publication of this policy on the company’s website), right of access and the possibility of objecting, to the data subjects, as well as the obligation of maintaining the privacy and security of processing.
3. Video Surveillance Systems Operation Policy
3.1. The company’s Video Surveillance System has been installed, in accordance with the principle of proportionality, for reasons of security of the facilities, employees, customers, suppliers, visitors, vehicles and the protection of persons and goods from criminal acts. Weighing the interests at stake, the Processor, having drawn up an Impact Assessment for the specific processing, concluded that the existing video surveillance system (CCTV) is necessary and the intended level of security and protection of persons and goods, a goal that cannot be achieved by other milder means.
3.2. In order to enhance privacy protection, the company has ensured that the video surveillance system does not capture and specially process, (eg special targeting, indexing, analysis of special features) , images that reveal “special categories of data”. Video surveillance cameras are basically outdoor and fixed.
4. Video Surveillance Areas – Video Surveillance Data
4.1. The video surveillance and recording system includes:
- A 24 input Recorder without remote control.
- Includes 2 hard drives.
- 18 cameras 5 outdoor with infrared for night shooting and 13 indoor with night shooting, without the ability to zoom in on faces.
- Cubitech & Hillo Outdoor Bullet Fixed Lens 2.8mm & 3.6mm Indoor Bullet Models.
The cameras operate twenty-four (24) hours a day, seven (7) days a week. The video surveillance system records movement in the monitored area together with the date and time and does not record sound.
The image from the cameras operating at any time is available in real time.
4.2 The cameras were placed by a specialist installer in appropriate places to ensure that monitoring is limited to the areas absolutely necessary in relation to the intended purposes. There are no cameras aimed at roads, sidewalks and therefore no image is taken from outside public space or neighboring buildings. Also, the premises of the company’s offices are not recorded during the employees’ work, nor their rest areas.
The storage and loading-unloading areas of the products are recorded as well as an area where the company’s cash registers are located and where payments are made, (Article 19 of Directive 1/2011).
4.3 The operation of these cameras in working and non-working hours ensures increased protection of the company’s assets, employees and visitors-customers, (e.g. prevention and proof of criminal acts, such as theft, violence, vandalism, early detection malicious actions, containing a flood or fire before it spreads), especially during the night, on holidays as well as during the period when the facilities are not open to the public, when the risks are increased.
5. Duration of storage
The duration of storage of the taped material in a secure place is limited to a maximum period of fifteen (15) days.
Then the data is deleted automatically unless there are exceptions (criminal acts, security breaches, requests from prosecutors, police and prosecutors, etc.)
In the event of an incident related to security, the relevant recorded material may be kept beyond fifteen (15) days and in accordance with what is defined by the Directive of the Personal Data Authority for the purpose of investigating the incident and initiating legal proceedings for the defense of the legitimate interests of the Processor.
6. Data protection video surveillance – Authorized personnel
6.1 The devices with the cameras of the video surveillance system are installed in special areas with controlled and classified access, are connected to a protected sub-network, which is protected from unauthorized access by using passwords. Access to the video surveillance system and the personal data it collects, including real-time images and recorded material, is available to the administrator and authorized employees of the company as well as those charged with maintenance, security and safekeeping of the facilities .
6.2. Video surveillance system data due to their role, are not shared or passed on to third parties except with the consent of the persons depicted in the relevant records. This material is not transmitted to third parties, with the exception of the following cases: a) to the competent judicial, prosecutorial and police authorities when it includes elements necessary for the investigation of a criminal act, that concern persons or goods of the Processor, b) to the competent judicial, prosecutorial and police authorities when they request data, legally, in the exercise of their duties, and c) to the victim or the perpetrator of a of a criminal act, when it comes to data which may constitute evidence of the act.
7. Technical support
The technical support of the circuit (CCTV) is carried out by a specialized maintenance company, which also carries out the technical inspection, without keeping records from it during the inspection, with the monitor, (via a fixed network), and on the hard disk of the video system o surveillance.
8. Rights of Subjects
8.1. As a data subject, every person has the right of access to the data of a video surveillance system concerning him. He may still request a copy of the video material by submitting a relevant written request in accordance with 8.2 below.
8.2. The rights of the subjects are examined by the Processor and are satisfied according to the provisions of the current legislation.
In the event that the protection of their personal data is affected in any way, the subjects can appeal to the legal representative of the Data Controller at the electronic address hr@globalfoods.gr and if they are not satisfied, to the Personal Data Protection Authority (DPA) (see http://www.dpa.gr).
9. Policy Revision
The Processor intends to periodically revise this Policy to reflect changes in its policies and practices.
10. Publicity
This policy is posted and immediately available on the company’s website at www.globalfoods.gr
DATE OF LAST UPDATE: 15-11-2024